Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. You may find the estimate delivery time to your country and zone at your checkout page
It depends on where you are. Orders processed here will take 1-2 business days.
We normally process orders in 48 hours in non-peak season. If you need the parcel for gifting or in hurry, please kindly inform us for arrangement.
Made-to-order pieces are usually complete in 1-2 weeks. Please note that orders are only processed Monday to Friday, as we do not ship or deliver on weekends & holidays.
For malaysia & singapore orders, we ship with our partner courier unless expedited shipping is chosen at checkout. Parcel usually arrives in 1-3 business days for Malaysia & 3-7 business day for Singapore. More
We use all major carriers, and local courier partners. with Express or Standard Delivery. You’ll be asked to select a delivery method during checkout.
For Malaysia, we prefer to send via Pgeon Prime, DHL Ecommerce, Ninja Van
For Singapore, we prefer to send via Aramex, Janio, Ninja Van
Our customers' privacy is of the utmost importance to us. All submitted personal and payment information are encrypted for your security. We will not leak or release the customer information to a 3rd party or marketing firm. We use industry-standard tls encryption to ensure your personal information is safe.
All MYJN orders are processed in Malaysia ringgit (MYR). A currency converter is a convenient tool for your reference only.
We accept payment from major credit cards, debit cards that you can pay via PayPal. Also, we use billplz that you may pay thru Malaysia online banking. We do accept manual payment too.
Prior to confirming your order, kindly carefully review the total amount and content(s) within your cart. You should receive an email confirmation containing your order number and receipt immediately.
Our packaging includes a sticker over a personalized quality white packaging box, a MYJN Jewelry Box with wrapping paper.
In a time of increasing environmental awareness, we only use eco-friendly, biodegradable material as our packaging - may the forest be with you
It is ! We want to make unboxing special for everyone, even when it's a gift for yourself!
Each order is sealed with a sticker for tape on your mailer box with handwritten name. No invoice will be attached.
If no gift note or special request is included, the name in the shipping address will be written on the packaging.
If you request gift wrapping, we add a lovely ribbon with a gift notes that handwritten especially for you.
For those wishing to have their order packed specially ( with some pieces together and some individually, or all together) just let us know in the remark section at check out.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Material & Care
All item's descriptions will tell you what each of our pieces is made of. Here is our material & care page for more information.
It will never make your skin green! All of our pieces are hypoallergenic.
None of our products contain nickel, copper, brass or other unsuitable materials that may turn your skin a nasty green. You will be happy to know that all our pieces are nickel and brass free.
Our jewelry is special. We have 3 kind of variants.
It is delicate by nature of being small and we encourage customers to take extra care when wearing it daily.
An easy tip is taking off your rings when you are doing rough hand work that may damage a stone or the shape of a ring.
We also recommend taking your jewelry off when washing your hands, showering and sleeping. However, stainless steel jewelry may wear during shower.
Be sure to store it in the pouch and box when not wearing your jewelry, This helps prevent scratching and maintains colour for vermeil and silver pieces.
Avoid spraying perfume or applying creams directly onto your jewelry, or even better, always put your jewelry on last before heading out the door.
In order to keep things moving so we can get orders out to people quickly, we have to find ways to streamline our production. When we have orders that come in that stray from our usual offerings, it actually takes way longer than any regular order. We do not have the available production time to accommodate special requests so we can't offer one ring in a particular size or material.
For our jewelry, we will mention or describe the size details in our product page. Most of our pieces come in a general size that would able to fit most of the people.
The average ring size available for women ranges from size 4 to size 9.
The most commonly purchased women's rings range between size 5 and size 7. Size 6 is the most popular. MYJN range from size 5 to 7 and it’s adjustable for size 5.5 – 8.
Wrap string or paper around the base of your finger.Mark the point where the ends meet with a pen.
Measure the string or paper with a ruler (mm).Pick the closest measurement on the ring size chart to find your ring size.
The ring should fit your finger comfortably: snug enough so it won't fall off, but loose enough to slide over your knuckle with relative ease. More
Warranty & Repair
We guarantees your jewelry to be free of manufacturing defects. Manufacturing defects can include clasp breakage, missing pavé stones, loose diamonds or loose prongs. Manufacturing defects do not include general wear and tear, scratching, stretched chains/rings, lost jewelry, or jewelry damaged due to improper cleaning or storage.
We provide free gemstone settler services if you may provide the fallen gemstones or we have the additional gemstones in between 90 days after delivered. If not, fees might be charged based on the material.
If the jewelry are exhibiting a genuine fault ( gold layer fades, stone falling, break in shape ) in between 30 days after delivered even with your proper care, we will provide a exchange once the inspection done. More
Return & Exchange
At MYJN, we are sure that you will be satisfied with your product. Every item will be inspect before it dispatch to our customers. We are proud to offer our customers a quality product.
However, if for any reason you are not satisfied with your product we offer an exchange with similar price item. Our exchange policy will cover you for 14 days after delivery. We do not offer refunds or exchanges after this 14 days period has expired.
Only items that were delivered genuinely faulty will be accepted for a return, exchange and refund, which will first be evaluated and approved by MYJN.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. All the pierced earrings and products cannot be returned or exchanged after they have been shipped due to hygienic reasons. More
Log in / sign-up to our customer account and enjoy instant 1000 myjn $. No need to top-up or deposit any credit into the customer account.
Accumulation of myjn $ Earn myjn $ while you shop. Every rm1.00 purchase entitles you 10 myjn $. Accumulated myjn $ at point of purchase will be updated by following day. It may only be available for redemption on subsequent days. If you are past purchase customers, you may log in and track your past purchase history and redeem the myjn $.
Redemption of myjn $ Buy more, pay lesser. Redeem your myjn $ with no minimum purchase or spent.
Earn myjn $ while you shop. Every rm1.00 purchase entitles you 10 myjn $. Accumulated myjn $ at point of purchase will be updated by following day. It may only be available for redemption on subsequent days. If you are past purchase customers, you may log in and track your past purchase history and redeem the myjn $.
Buy more, pay lesser. Redeem your MYJN $ with no minimum purchase or spent.
You can contact us through our contact page or email to us firstname.lastname@example.org