Free Nationwide Delivery ( 1-3 days ) for orders above MYR 100
 

Free shipping ( 3-5 days) to Singapore for orders above MYR 200

Free standard shipping worldwide ( 7 -21 days depends on location ) for orders above MYR 250

Free Express Shipping worldwide ( 3-5 days ) for orders above MYR 600 ( excluded for certain country )

 

We ship Monday - Friday between the hours of 9am-5pm +8.00 gmt, with the exception of Malaysia Public holidays. Please find below a close estimate as to when you should receive your parcel: 

 

Malaysia 

1 to 3 business days after fulfilment

Singapore 

3 to 7 business days after fulfilment 

International ( Standard Mail )

8 to 15 business days

 
Orders Handling

Please allow 1-2 business days (not include weekend and public holiday) for us to process and dispatch your order. MYJN Team pledge to dispatch every order immediately. Express Shipping will be our priority and will be dispatch same working date if the orders made before 13:00 ( +8 GMT )

For the sold out pieces, we allow you to purchase while sold out. It will be Made-to-Order piece. Made-to-order pieces may need around 7 working day to be crafted before it delivered, we will send a notice if it takes more days to deliver for you.

Tracking code will be provided for all orders. In the event that multiple orders are placed with the same shipping destination on the same account, orders will be combined with one tracking code unless otherwise requested.

 

Tracking ID Information

Please allow at least 1 business days after your order is shipped for the tracking information to appear online. If the tracking information does not update online, and the expected delivery date has passed, please contact us at myjn.shop@gmail.com so that we can assist you further.

Please also note that the shipping fee is not refundable in the event of wrong information of delivery placed by customers.

 
Shipping Fees & Estimated Time Delivery

We ship all orders globally via Standard Shipping - Flexipack International by Pos Malaysia & Express shipping ( Fedex / DHL ) For orders under MYR 250, there is a flat rate delivery charge. Please refer to the table below for charges and delivery times.

  
Destination Standard (MYR) Express (MYR)
Malaysia 10    (1-3 days)
Singapore 20    (3-7 days) 45  (1-2 days)
Hong Kong & Taiwan 30  (7–14 days) 60  (3-5 days)
Korea & Japan  40  (7-14 days) 70  (3-5 days)
South East Asia 20  (3-7 days) -
Australia 40  (10-21 days) 100  (3-5 days)
Canada 40  (14-21 days) 120 (5-7 days)
United States 40  (10-21 days) 100 (4-7 days)
United Kingdom 40  (10-21 days) 100 (3-5 days)
Europe 40  (7-14 days) -
Other Countries 40  (7-14 days) -
  
 

Please note that delivery times commence from the date of dispatch. The day as we mention above, is the business day (not include weekend and public holiday). 

Take a note that we cannot be responsible for any delays caused by destination customs clearance processes, especially during busy period and season.

  

Tax and Duties

If you are located in Malaysia & Singapore, we will ensure the parcel to be successfully delivered. We cooperate with Ninja Van as our shipping partner and we never lost any single parcel, or damaged it in transit. If the parcel lost, we will immediately resend a new parcel to your door place once you inform us. We will cover your duties and taxes too. 

For standard shipping ( International ) we will shipped your parcel as a gift to prevent unknown custom charges & duties that have to bare by you to receive the parcel. 

we cannot be responsible for any delays caused by destination customs clearance processes, local duties and taxes, and items that are lost in transit. The responsibility for any customs duties, foreign taxes or other fees, which may be imposed, will rest with the customer.

For better experience, we suggest you use Express Shipping, it will be no problem. 

Unfortunately, we cannot be held responsible for any possible duties and taxes, which may be applied by customs in the country where delivery is made. The responsibility for any customs duties, foreign taxes or other fees, which may be imposed, will rest with the customer. Please contact your local customs offices if you would like to seek more information regarding taxes and duties.