Privacy Policy

This Privacy Policy describes how MYJN Official, MYJN Studio, and MYJN Trading (collectively referred to as "MYJN", "we", "us", or "our") collect, use, disclose, and protect your personal information when you visit or make a purchase from myjnofficial.com (the "Site"). By using our services, you consent explicitly and unequivocally to all terms stated below.

1. Information Collection

We collect personally identifiable information (PII) including but not limited to your name, email, billing and shipping addresses, phone number, IP address, and payment details when you:

Register an account
Place an order
Submit any form (contact, reviews, inquiries)
Subscribe to our mailing lists
Interact with our website or associated third-party services

Additionally, device information (e.g., browser type, operating system, time zone, cookies, IP address) is automatically collected for fraud prevention, analytics, and site improvement.

2. Use of Information

Your personal information is used exclusively to:

Process, fulfill, and manage orders, payments, and shipments
Respond effectively to customer inquiries and provide support
Personalize your browsing and shopping experience
Enhance site functionality, performance, and marketing effectiveness
Communicate transactionally (order updates) and promotionally (offers, news)
Ensure robust security measures against fraud and abuse

3. Security and Data Protection

We employ rigorous security measures:

All personal data transmissions are encrypted (TLS)
Access strictly limited to authorized personnel bound by confidentiality agreements
Payment details processed securely through certified third-party payment gateways (Stripe, Billplz, PayPal); no payment data is stored on our servers

Despite robust security protocols, no online transmission or electronic storage method is entirely foolproof. We undertake no liability for breaches beyond our reasonable control.

4. Cookies and Trackers

Our site utilizes cookies and third-party tracking technologies (Google Analytics, Meta Pixel) to:

Remember user preferences and maintain login sessions
Analyze user behavior and optimize user experience
Deliver targeted advertisements

You may disable cookies through your browser settings; however, this may limit certain site functionalities.

5. Third-Party Information Sharing

We never sell or trade your PII. Data sharing is restricted strictly to vetted third-party providers (e.g., hosting, analytics, shipping services) who are contractually obligated to maintain confidentiality and comply with applicable data protection regulations. Exceptions occur only if required by law, enforcement of our policies, or protection of rights and safety.

6. International Data Transfers

Personal data may be transferred and processed internationally. By using our site, you consent to such international transfers, acknowledging the potentially differing data protection standards outside Malaysia. We implement appropriate safeguards to ensure secure and compliant data transfers.

7. Data Retention

Your personal information is retained strictly for as long as necessary to fulfill the outlined purposes, comply with legal obligations, or resolve disputes. Data is securely erased once retention is no longer required.

8. User Rights

Depending on applicable laws, you may request:

Access to personal data
Correction of inaccuracies
Deletion of personal data
Restriction or objection to data processing

Contact us at help@myjnofficial.com for any such requests. Identity verification may be required before processing requests.

9. Children's Privacy

Our services are intended solely for users aged 13 and above. We do not knowingly collect data from individuals under 13. Any such information inadvertently collected will be promptly deleted upon notification.

10. Do Not Track (DNT)

We do not currently respond to browser DNT signals. Manage DNT settings manually via your browser.

11. Email Communication (CAN-SPAM Compliance)

We may contact you via email to:

Send transaction-related confirmations and updates
Respond to your inquiries and support requests
Provide promotions, news, and updates

Unsubscribe anytime using the link provided at the bottom of each email. Opt-out requests are promptly honored.

12. GDPR Compliance (EU Users)

Although not specifically targeting EU users, we uphold GDPR principles, including:

Transparent data handling practices
Clear purpose limitation
Strict data minimization
Full rights to access, correct, or delete data

EU users may contact us at help@myjnofficial.com to exercise GDPR rights.

13. Intellectual Property

All content including logos, images, product descriptions, and website layout on the Site is the sole property of MYJN and protected by international copyright law. Unauthorized use will result in legal action.

14. Indemnification

By using our Site, you agree to indemnify, defend, and hold harmless MYJN and its affiliates, officers, directors, employees, agents, licensors, and partners from any claim, loss, liability, damage, or expense arising from your use of the Site or violation of this Privacy Policy.

15. Limitation of Liability

MYJN will not be liable for any indirect, incidental, consequential, or punitive damages arising from the use or inability to use the Site or from any breach of security beyond our reasonable control.

16. Policy Updates

We reserve the right to modify this Privacy Policy anytime. All updates will be posted on this page. Your continued use signifies acceptance of any changes.

Contact Information

For questions or concerns regarding this Privacy Policy, please email: help@myjnofficial.com