The Concierge
Festive Holiday Notice
to ensure your parcel delivery before the holiday occasion, please make your purchase before shipment cut-off date.
- Shipment Cut-off Date: January 23, 2025
- Last Day for Courier Pickup: January 27, 2025
- Last Day for In-Store Shopping: January 27, 2025
- Store Closure for Spring Cleaning: January 22, 2025
- Final Day for Atelier Services (Customize/Repair/Cleaning): January 23, 2025
- Shop Reopens: February 3, 2025
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help@myjnofficial.com + Your Order Id
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jun@myjnofficial.com
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Our friendly care team are available for support Monday – Friday from 10am to 6pm ( GMT+8 )
Please rest assured that we will diligently attend to all your messages, emails, and DMs upon our return.
We sincerely apologize for any delays in our responses during the holiday season.
We honour our associates’ work-life balance by not working overtime; messages sent after hours will be answered during our business hours. Thank you for understanding.
Alternatively
Click on the links below for additional assistance: