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faq

We Care.

Returned pieces are never resold. Every item sent back to MYJN is responsibly recycled, because we believe sustainability begins with mindful choices.

We cover.

Our warranty protects against defects in material and craftsmanship. If the issue is on our side, we’ll make it right with care and integrity.

We repair.

If your jewellery ever needs repair or replacement, we’ll take care of it with intention and care. Every piece you own deserves to endure.

After Sale Service

Customers Happiness


At MYJN, exceptional jewellery is just the beginning. Our true measure of success is how you feel valued, cared for, and deeply satisfied with every experience.

Customers Satisfactions


If your piece isn’t quite right, you’re welcome to return it within 14 days of purchase for store credit or an exchange. We want you to love what you wear—always

We got you back


Every MYJN piece comes with our full commitment to quality and care. If something goes wrong, we’ll be here to make it right, because your trust means everything.

Jewelry Question

You have questions, we have answers.

Order & Payment Question

Every hand-crafted MYJN piece comes with our Carefree Warranty.