The Concierge
We've just returned from our Lunar New Year holiday and are busy fulfilling every order with care. We're doing our very best to ensure everything reaches you as soon as possible. Thank you for your patience and support.
We will hear you out.
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Our friendly care team are available for support Monday – Friday from 10am to 6pm ( GMT+8 )
Kindly note that response times may be delayed during non-working periods, such as off-days and public holidays. We sincerely apologize for any inconvenience caused. Please rest assured that we will diligently attend to all your messages, emails, and DMs upon our return.
"We truly value our team’s well-being and work-life balance, which is why we don’t expect them to reply after hours or on their days off. We genuinely appreciate your patience and understanding. "
Thank you for your support—it really means a lot to us."
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