to our Hong Kong customer
Delay Apology Notice
We are truly sorry for the delays affecting 15 of our cherished customers in Hong Kong. Your trust means the world to us, and we understand how much these delays have inconvenienced you. Please know that we've been tirelessly working to resolve this issue.
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The Concierge
We will hear you out.
help@myjnofficial.com + Your Order Id
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help@myjnofficial.com
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jun@myjnofficial.com
@ablankspace_
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Our friendly care team are available for support Monday – Friday from 10am to 6pm ( GMT+8 )
Please rest assured that we will diligently attend to all your messages, emails, and DMs upon our return.
We honour our associates’ work-life balance by not working overtime; messages sent after hours will be answered during our business hours. Thank you for understanding.
Alternatively
Click on the links below for additional assistance: