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faq


The below will only apply to all jewelry bought directly through myjnofficial.com. If you bought your jewelry through another retailer, please contact them directly.

We Care.

All the items returned to MYJN will not be resold, and all the returned items will be recycled.

We cover.

The warranty covers defects in materials and craftsmanship.

We repair.

If your jewelry ever needs repair or replacement, we will do it.

Product Warranty

Customers Happiness

At MYJN, we understand that the key to our success is not just delivering exceptional jewelry but also ensuring our customers' happiness.

Customers Satisfactions

If you are not completely satisfied with your jewelry item, you may return it within 30 days of purchase for a refund in store credit or exchange.

We got you back

A testament to our commitment to your satisfaction, and it also reflects our dedication to maintaining the quality and value of our brand.

Jewelry Question

"Every hand-crafted MYJN piece comes with our Carefree Warranty"

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